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CareerFinders, on behalf of our client, a well-known and respected producer and distributor of high-end home appliances, we are seeking to recruit an After-Sales Service Administrator to join their expanding team of professionals based in Nicosia. The successful applicant will have relevant professional experience in either an administrative and/or customer service capacity and speak English and Greek fluently.
Key Duties/Responsibilities:
- Management of customer needs for any after sales service issues.
- Orders and spare parts inventory management.
- Scheduling of technical department orders for timely and efficient customer service to clients.
- Tracking client service levels and ensuring KPI's are being met and ideally exceeded.
- Any other relevant duties as required by Management.
Key Skills/Experience:
- A relevant academic background in Business Administration or related field.
- Previous, relevant professional experience in a similar capacity is a must.
- Confident in using MS Office Applications, as well as ERP/CRM systems.
- Outstanding client/customer service skills are must.
- Highly organised and structured approach to work.
- Strong problem solving and dispute resolution skills.
- Excellent communication skills in Greek & English (Written & Spoken).
To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CYP4697. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.
