CyprusNet is not responsible or liable for any scams, frauds, misleading job offerings or false resume information within Cyprus Jobs free service. We strongly recommend that users never reveal private information such as credit cards, bank accounts, insurance numbers, passports, ID numbers or give away any money and so forth.
If you've been targeted by a job scam, report to: Cyprus Crime Combating Department
Limassol
Job Description
Our client is a company providing FX trading to clients around the world. They have a dynamic team that is currently growing. They are looking for a German speaker for the role of the Customer Support Agent. The successful candidate will be Native or Fluent in German and will ideally have experience in a similar role.
Job Responsibilities
- Dealing directly with clients inquiries via live chat, email and telephone
- Assisting with the process of obtaining client documentation
- Handling calls and incoming requests from clients
- Coordinating with the sales team and other relevant departments to properly and effectively assist clients
- Informing the clients about the company's KYX procedures
Requirements
- Fluent in German & English - written & verbal
- Customer service oriented
- Excellent communication skills - written & verbal
Desirable:
- Previous experience in the Forex industry
- Prior experience in a similar position
- Knowledge of MT4 platform
- IT literate preferably Microsoft Office
Remuneration Package:
- An attractive remuneration package will be offered to the successful candidate based on qualifications and experience.
Additional Benefits & Perks:
- Opportunity for self-development and career advancement
- Rewards based on overall performance
- Working within multicultural, friendly and highly motivating environment
